Merchant Success Executive (EDC Acquisition) - Lima Puluh, Sumatera Utara

Join BukuWarung, Indonesia’s leading financial technology company empowering micro, small, and medium enterprises (MSMEs) with innovative digital solutions! We are seeking a dynamic and results-driven Merchant Success Executive (EDC Acquisition) to expand our merchant base in Lima Puluh, Sumatera Utara. As a Merchant Success Executive, you will play a pivotal role in acquiring and onboarding new merchants, ensuring their success with our EDC (Electronic Data Capture) solutions, and driving revenue growth for our company.

In this role, you will work closely with local merchants, understanding their business needs and challenges, and providing tailored solutions to help them thrive. You will leverage your sales acumen and excellent communication skills to build strong relationships with merchants, fostering trust and loyalty. Additionally, you will collaborate with our technical and support teams to ensure seamless implementation and ongoing support for our EDC solutions.

This is an exciting opportunity to be part of a growing company and make a significant impact on the financial inclusion journey of MSMEs in Indonesia. If you are passionate about driving business growth and have a proven track record in sales and merchant acquisition, we encourage you to apply for this role.

📋 Tanggung Jawab Pekerjaan

• Acquire and onboard new merchants in Lima Puluh, Sumatera Utara, focusing on EDC solutions.
• Conduct market research to identify potential merchant opportunities and develop targeted sales strategies.
• Build and maintain strong relationships with merchants, providing exceptional customer service and support.
• Collaborate with technical and support teams to ensure smooth implementation and ongoing success of EDC solutions for merchants.
• Monitor merchant performance and provide regular feedback and coaching to drive revenue growth.
• Track and report on key performance indicators (KPIs) related to merchant acquisition and retention.
• Stay updated on industry trends and best practices in merchant acquisition and EDC solutions.
• Represent BukuWarung at local events, trade shows, and networking opportunities to generate leads and build brand awareness.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2-3 years of experience in sales, merchant acquisition, or a similar role in the financial technology industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Excellent communication and negotiation skills.
• Strong understanding of EDC solutions and their benefits for merchants.
• Proficiency in using sales tools such as CRM systems (e.g., Salesforce, HubSpot) and data analysis software (e.g., Excel, Google Analytics).
• Familiarity with the MSME landscape in Indonesia and a willingness to travel to meet with merchants.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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